Declaración de accesibilidad

General

Amigos Peludos LLC se esfuerza por garantizar que sus servicios sean accesibles para personas con discapacidades. Amigos Peludos LLC ha invertido una cantidad significativa de recursos para ayudar a garantizar que su sitio web sea más fácil de usar y más accesible para las personas con discapacidades, con la firme creencia de que toda persona tiene derecho a vivir con dignidad, igualdad, comodidad e independencia.

Accesibilidad el n Amigospeludosllc.com

Amigospeludosllc.com pone a disposición laWidget de accesibilidad del sitio web UserWayQue es alimentado por un servidor de accesibilidad dedicado. El software s Amigospeludosllc.com permite mejorar su cumplimiento con las Pautas de Accesibilidad al Contenido Web (WCAG 2,1).

Habilitar el menú de accesibilidad

El menú de accesibilidad e Amigospeludosllc.com se puede habilitar presionando la tecla de tabulación cuando se carga la página por primera vez o haciendo clic en el icono del menú de accesibilidad que aparece en la esquina de la página. Después de activar el menú de accesibilidad, espere un momento para que el menú de accesibilidad se cargue en su totalidad.

Descargo de responsabilidad

Amigos Peludos LLC continúa sus esfuerzos para mejorar constantemente la accesibilidad de su sitio y servicios en la creencia de que es nuestra obligación moral colectiva permitir el uso sin problemas, accesible y sin obstáculos también para aquellos de nosotros con discapacidades.


En un esfuerzo continuo para mejorar y remediar continuamente los problemas de accesibilidad, también sca regularmente n Amigospeludosllc.com con UserWayEscáner de accesibilidadPara identificar y corregir todas las barreras de accesibilidad posibles en nuestro sitio. A pesar de nuestros esfuerzos para hacer que todas las páginas y contenidos o n Amigospeludosllc.com sean completamente accesibles, es posible que algunos contenidos aún no se hayan adaptado completamente a los estándares de accesibilidad más estrictos. Esto puede ser el resultado de no haber encontrado o identificado la solución tecnológica más adecuada.

Aquí para usted

Si usted está experimentando dificultades con cualquier contenido o n Amigospeludosllc.com o requiere ayuda con cualquier parte de nuestro sitio, por favor póngase en contacto con nosotros durante las horas normales de trabajo como se detalla a continuación y estaremos encantados de ayudarle.

Contáctenos

Si desea informar un problema de accesibilidad, tiene alguna pregunta o necesita ayuda, comuníquese con el servicio de atención al cliente de Amigos Peludos LLC de la siguiente manera:


Correo electrónico: amigospeludosllc@gmail.com

Actualizado: Febrero 2024

On this page: size chart, care guide, shipping, custom, warranty, return, repair, exchange, wholesale

Shipping

Shipping

We currently only ship to the US.

Processing Time:

Our current processing time is 10-14 business days. please keep in mind that ALL our items are handmade, so please be patient with us. Once you have placed your order, we will work on it as soon as we can.

 Please allow an additional 3-8 business days after your order has been fulfilled for shipping via USPS.

 All orders are sent through United States Postal Service (USPS)!

Amigos Peludos LLC is not responsible for lost, delayed, or stolen packages. Please contact your local post office to remedy the situation. In these instances, Amigos Peludos LLC is not able to freely replace or refund the items, but we will do our best to assist you in sorting out the situation with the carrier, if contacted within 30 days. This can in some instances take a few days to a few weeks. Once a package is tendered to the carrier, many factors are out of our control. If a package is marked as delivered, but missing from the point of delivery, we cannot be held responsible for refunding or replacing.

But if you have questions about your order, you can always contact us at amigospeludosllc@gmail.com

Please keep in mind that we are not liable for the packages after they are dropped off at USPS!

We also cannot control shipping times. Thank you for your patience and understanding!

Where do you ship to?

We are currently only shipping to the US.

How much is the shipping cost?

Shipping costs will be calculated automatically at USPS Ground Advantage or USPS Priority Mail during checkout.

Tracking is included for both shipping options.

Free shipping is offered for US orders over $100.

When will I receive my order?

USPS Ground Advantage: Typically 2-5 business days from shipping date per USPS website

USPS Priority Mail: Typically 1-3 business days from shipping date per USPS website

Please refer to your tracking number for your order.

Please make sure that you enter your address correctly to avoid lost mail! We are not responsible for any lost mail after orders have shipped. If a package is returned to us, we will refund you the order amount minus the shipping cost and sales tax.

How long is the processing time?

Our current processing time is 14 - 21 business days. Please keep in mind that ALL our items are handmade, so please be patient with us. Once you have placed your order, we will work on it as soon as we can.

Please allow an additional 3-5 business days after your order has been fulfilled for shipping via USPS.

We also cannot control shipping times. Thank you for your patience and understanding!

Things like holidays and new releases may slow processing times, but we will always let you know if there is a delay!

Returns

What is your return and exchange policy?

Unfortunately, at this time we do not offer returns, refunds or exchanges. But we are always willing to chat and make sure you are helped with any issues!

If there is an issue with the product itself, please contact amigospeludosllc@gmail.com within 14 days of delivery with photo evidence of the item’s improper condition. We will be happy to offer a repair or replacement of the product. No guarantees.

Can I cancel my order?

All sales are final. We do NOT accept returns or exchanges. Cancellations must be made within 24 hours of purchase. We don't accept cancellations after your order has be shipped. Contact Us.

What do I do if I my item is damaged or incorrect?

Damages and Issues

If your order arrives damaged or if you receive the wrong item, please reach out to us at amigospeludosllc@gmail.com within 7 days of receiving your order. Please include your order number and a photo showing the item's condition. We will evaluate the issue and do our best to make it right.

Other

Do you make custom items?

Yes, we are currently only doing beds at this time. To order go to our Custom Orders page.

Do you offer wholesale?

We are not offering wholesale at this time.